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Insurance Fraud

Insurance fraud is deception used to obtain a benefit from an insurance transaction that the deceiver would not otherwise be entitled to. It runs in three directions, and the consequence people underestimate is the civil one: a policy can be voided from the date of the act, taking the legitimate part of a claim with it.

Last reviewed by Steven Fox, CFP®, EA on

Quick Summary

  • It runs three ways. Against an insurer by an applicant or claimant, by someone in the business of insurance against insurers or consumers, and by a fake insurer against everyone.
  • The everyday version is padding an otherwise real claim, or shading a detail on an application, and it is prosecuted as a crime rather than treated as sharp practice.
  • The civil consequence is separate from any prosecution. A concealment or fraud condition can void the policy as of the date of the act, so the honest part of the claim goes too.
  • Claim forms carry a warning statement because a state requires it. New York's prescribed wording spells out both the crime and a civil penalty.
  • A contractor offering to cover your deductible is a specific problem. Texas makes that offer a criminal offense for the seller, and Florida bars a public adjuster from trading a deductible waiver for a roof inspection or a roof claim.

Definition

Insurance fraud is deception, in connection with the purchase or the performance of an insurance contract, aimed at obtaining money or coverage the deceiver is not entitled to. It sits inside the general law of fraud rather than beside it: the elements are the same knowingly false statement of material fact, made to induce reliance, that somebody relies on to their cost. What makes it a category of its own is that both the criminal statutes and the insurance contract itself attach specific consequences to it, and the two operate independently.

It is a market and regulatory term rather than a defined one in the National Association of Insurance Commissioners' consumer glossary, which carries no headword for it, though the association treats insurance fraud as a standing regulatory subject. The specific offenses are creatures of state law, so what the conduct is called, what has to be proved and what the penalty is all vary by jurisdiction.

Advanced Explanation

It runs in three directions, and only one of them is what people picture. The first is fraud against the insurer, committed by an applicant or a claimant: a claim that never happened, a claim inflated beyond the actual loss, an application understating a risk. The second is fraud by someone inside the business, which is aimed at insurers, at consumers, or at both: a producer pocketing premium and never placing the policy, a repair or medical provider billing for work not done, an officer misstating a company's condition to a regulator. The third is fraud by an entity that is not an insurer at all, selling coverage that does not exist, which leaves the buyer with no coverage and no guaranty-fund protection because the seller was never admitted.

Federal law aims squarely at the second of those, and it says so in the statutory text. 18 U.S.C. section 1033 is headed "Crimes by or affecting persons engaged in the business of insurance whose activities affect interstate commerce". Subsection (a) makes it an offense for a person engaged in the business of insurance to knowingly, with intent to deceive, make a false material statement or willfully and materially overvalue property in connection with financial reports presented to an insurance regulator for the purpose of influencing that regulator, punishable by a fine or up to 10 years, rising to 15 where it jeopardized an insurer's safety and soundness and significantly caused it to be placed in conservation, rehabilitation or liquidation. Subsection (b) covers embezzlement of an insurer's funds and subsection (c) false entries about financial condition. Both of those subsections carve out, in terms, a person involved "other than as an insured or beneficiary under a policy of insurance". Subsection (e) then bars anyone convicted of a felony involving dishonesty or breach of trust from willfully engaging in the business of insurance without written consent. So the federal statute most often cited in this area is not the law a policyholder breaks by padding a claim; the claimant-side offenses are state law.

Soft fraud is where most of the volume sits, and calling it soft describes the intent rather than the legal exposure. Padding a real claim with an item that was not damaged, adding a pre-existing dent to a collision claim, describing a car as garaged at a cheaper address, understating who drives it: these are opportunistic rather than planned, and they are prosecutable in the same way as a staged loss. Hard fraud, the deliberately manufactured loss, is rarer and attracts the attention, which is part of why the soft end is underestimated by the people committing it.

The consequence that catches people is contractual, and it arrives whether or not anyone is prosecuted. Property policies carry a concealment or fraud condition. The federal government's Standard Flood Insurance Policy is the version whose text is published, at 44 CFR Part 61 Appendix A, and it is instructive because it is unusually explicit. The policy provides that "with respect to all insureds under this policy, this policy is void and has no legal force and effect if at any time, before or after a loss, you or any other insured or your agent have, with respect to this policy or any other NFIP insurance", concealed or misrepresented a material fact or circumstance, engaged in fraudulent conduct, or made false statements. It adds that policies voided in that way "cannot be renewed or replaced by a new NFIP policy"; that policies "are void as of the date the acts described in A.1 above were committed"; and that "fines, civil penalties, and imprisonment under applicable Federal laws may also apply."

Read the four elements together and the exposure is much larger than the amount in dispute. The voidance reaches every insured on the policy, not only the one who lied. It reaches acts committed before the loss as well as after it, so a misstatement on the application counts. It reaches other policies with the same insurer, in that case any other NFIP insurance. And by dating the voidance to the act rather than to the discovery, it removes coverage for losses that had nothing to do with the deception. Private policies carry their own concealment and fraud conditions and their terms vary, so the specific policy is the thing to read; what does not vary is that the condition exists and that it is a separate consequence from anything a prosecutor does.

The warning on the claim form is there because a state put it there. New York requires, by regulation at 11 NYCRR 86.4, that claim forms and applications for commercial and accident and health insurance carry a prescribed statement: "Any person who knowingly and with intent to defraud any insurance company or other person files an application for insurance or statement of claim containing any materially false information, or conceals for the purpose of misleading, information concerning any fact material thereto, commits a fraudulent insurance act, which is a crime, and shall also be subject to a civil penalty not to exceed five thousand dollars and the stated value of the claim for each such violation." A separate, longer version applies to automobile insurance and adds false theft or damage reports to law enforcement or the motor vehicle department. The sentence most people skip is the last clause of it: the civil penalty is on top of the criminal exposure, and it is measured per violation.

One arrangement is specific enough to name, and it is where honest people get into trouble. A contractor offering to "cover", "waive" or "eat" the deductible on a repair paid from insurance proceeds is not a discount. Texas addressed it in 2019 by requiring a 12-point boldface notice on any contract for goods or services of $1,000 or more that is reasonably expected to be paid from a property insurance claim, and by making it an offense, a Class B misdemeanor, for the seller to pay, waive, absorb or decline to collect the deductible without the insurer's consent, to give an offsetting rebate or credit, or "in any other manner" to assist the insured in avoiding payment of it. Two details matter for accuracy. The offense as amended is on the seller, since the insured-side offense in the previous version of that section was deleted by the same act, although a separate Texas provision requires the insured to pay the deductible. And this is Texas. Florida approaches related conduct from a different angle, prohibiting a public adjuster from offering a residential property owner a rebate, gift, gift card, cash, coupon or a waiver of any insurance deductible in exchange for allowing a roof inspection or for making a roof damage claim. What a reader elsewhere should take from this is not that the practice is illegal everywhere, which is a claim nobody can support, but that it is regulated somewhere, that the money is coming from an insurance claim either way, and that a contractor who proposes it is proposing something their own state may treat as a crime.

Reporting runs through the state. Insurance fraud is investigated by state insurance departments, which maintain their own fraud units and public reporting routes, and in serious cases by state prosecutors. Both the Texas Department of Insurance and Washington's Office of the Insurance Commissioner carry a fraud reporting channel on their own sites. Where the conduct is by a licensed producer or adjuster, the same department is also the licensing authority.

How to Remember

The prosecution is the risk people think about. The policy condition is the one that actually bites: it can void the coverage from the date of the act, which means losing the honest part of the claim to protect the dishonest part.

Used in a Sentence

“The insurer referred the file to the state's fraud unit as suspected insurance fraud after the receipts for two of the claimed items turned out to be dated three weeks after the fire.”

How It Works

An insurer's claim system, or a shared industry database, flags something inconsistent: a receipt that post-dates the loss, an item that appears in a previous claim, an address that does not match where the vehicle is kept. A special investigation unit reviews the file. The insurer may deny the claim, void the policy under its concealment or fraud condition, and refer the matter to the state insurance department's fraud unit. Those steps are independent: a denial and a voidance can happen without any charge being brought, and a charge can be brought after the insurer has already dealt with the policy.

A hypothetical, to show the size of the wager. Deniz has a genuine water damage claim worth $9,400. While listing the damaged property, he adds a laptop worth $2,600 that was in another room and was not damaged, bringing the claim to $12,000. The insurer's investigator establishes that the laptop was undamaged.

Under a concealment or fraud condition of the kind the federal flood policy spells out, the policy is void as of the date the act was committed. So Deniz does not simply lose the $2,600. The $9,400 he was entitled to goes as well, and on that particular policy the voidance would also reach any other insured on it and prevent the policy from being renewed or replaced.

He risked $9,400 to gain $2,600, before the criminal exposure. In New York, filing that claim would also expose him to the civil penalty in the prescribed warning statement: up to $5,000 plus the stated value of the claim, for each violation. The figures are invented and the exact contract terms differ from one policy to another. The ratio between what is gained and what is staked is the part that generalizes.

Pros and Cons

What anti-fraud rules get right

  • The consequence is proportionate to the whole relationship rather than to the amount padded, which is what makes it a deterrent at the small end where the volume is.
  • The warning statement on the claim form gives fair notice in the moment the decision is made, rather than after the fact.
  • The federal statute is aimed at the side of the transaction a policyholder cannot investigate: officers, producers and providers, including a bar on people convicted of dishonesty offenses working in the industry at all.
  • State insurance departments both license the professionals and investigate the fraud, so a complaint reaches the body that can act on it.
  • Detection costs are borne by every policyholder through premium, so the rules are not only about the individual claim.

Where it goes wrong for honest policyholders

  • The line between an optimistic estimate and a false statement is not always obvious, particularly when reconstructing the contents of a burned room from memory.
  • A concealment or fraud condition can void coverage for losses unrelated to the misstatement, because the voidance is dated to the act.
  • An application answered carelessly years earlier can surface at the claim, since these conditions reach conduct before the loss as well as after it.
  • A contractor's deductible-waiver offer is presented as a courtesy and can expose the homeowner to a claim they did not realize was tainted.
  • Being referred to a fraud unit is disruptive whatever the outcome, and the claim is generally not paid while the referral is open.
  • The offenses, penalties and warning statements are state law, so what is true in one state is not a guide to another.

People Also Asked

Answers to the most frequently asked questions.

Is padding a real claim actually fraud?
Yes, and the fact that the underlying loss was genuine does not change the analysis. New York's prescribed warning statement describes the offense as filing a statement of claim "containing any materially false information", or concealing information about a material fact for the purpose of misleading, which covers an inflated item on an otherwise honest claim. It also carries a civil penalty of up to five thousand dollars plus the stated value of the claim for each violation, on top of the criminal exposure.
What happens to the honest part of my claim if one item is wrong?
That depends on the policy's concealment or fraud condition, and the answer can be that it goes too. The federal flood policy provides that the policy is void, with respect to all insureds, where an insured concealed or misrepresented a material fact, engaged in fraudulent conduct or made false statements, and that it is void as of the date the acts were committed. Private policies carry their own versions with their own terms, which is why the specific policy has to be read rather than assumed.
My contractor offered to cover my deductible. Is that a problem?
It can be, and in at least one state it is a crime for the contractor. Texas requires a boldface notice on contracts of $1,000 or more expected to be paid from a property insurance claim, and makes it a Class B misdemeanor for a seller to pay, waive, absorb or decline to collect the deductible without the insurer's consent, or to give an offsetting rebate or credit. Florida separately bars a public adjuster from offering a deductible waiver in exchange for a roof inspection or a roof claim. Rules differ elsewhere, so the safe step is to ask the insurer rather than to accept the offer.
Does federal law cover someone lying on an insurance claim?
Generally not the policyholder. 18 U.S.C. section 1033 is directed at people engaged in the business of insurance: false statements to regulators about financial condition, embezzlement of an insurer's funds, false entries in its books, and a bar on people convicted of dishonesty offenses participating in the industry. Two of its subsections expressly exclude a person involved other than as an insured or beneficiary under a policy. Claimant-side offenses are creatures of state law.
How do I report suspected insurance fraud?
Through the state insurance department, which typically runs a fraud unit and a public reporting channel, and which is also the licensing authority if the person involved is a producer or an adjuster. Texas and Washington both carry a fraud reporting route on their departmental sites. Where the conduct also involves identity crime or a wider scheme, the general fraud and identity theft entries cover the reporting routes that apply beyond insurance.

Sources

AdviceOnly maintains high editorial standards to improve the quality and accuracy of our educational content. Content is written with the assistance of artificial intelligence tools following a rigorous quality assurance process, and periodically reviewed by credentialed and experienced human financial advisors. References used include government data, academic papers, interviews with industry experts, and reputable primary sources. You can learn more about our efforts to produce accurate content in our editorial policy.

  1. U.S. Code. "18 U.S.C. § 1033 — Crimes by or affecting persons engaged in the business of insurance whose activities affect interstate commerce."
  2. Code of Federal Regulations. "44 CFR Part 61, Appendix A — Standard Flood Insurance Policy forms."
  3. New York Codes, Rules and Regulations. "11 NYCRR § 86.4 — Warning statements."
  4. Texas Legislature. "House Bill 2102 (86th Regular Session) — Payment of insurance deductibles; creating a criminal offense."
  5. Florida Legislature. "Florida Statutes § 626.854 — 'Public adjuster' defined; prohibitions."

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