Why a general liability policy structurally cannot reach an employment claim. This is the fact worth understanding, because it explains why no endorsement to the general liability policy fixes it. A commercial general liability policy's coverage grant reaches, in NAIC's summary, four categories: "bodily injury", "damage to others' property", "personal injury including slander and libel", and "false or misleading advertising."
An employee who alleges they were passed over for promotion because of their age has suffered none of those. There is no bodily injury, no damage to property, and although the third category sounds close, the personal-injury offenses in a general liability policy are a closed list of specific torts rather than a general grant covering harm to reputation. So the claim does not survive to reach the exclusions page: it fails at the front of the policy. The consequence is that the coverage has to come from a separate contract, and that contract is employment practices liability insurance.
The same structural point is worth holding beside its neighbor. General liability also fails to reach a claim that a business's professional work was wrong, for the same reason and with the same consequence, which is why professional liability insurance is a separate policy too. Three distinct coverage grants, three policies, and none of them a variation on the others.
What counts as a wrongful employment act. The claims these policies are written for cluster around decisions rather than accidents:
- Termination. Wrongful or retaliatory dismissal, and constructive dismissal claims.
- Discrimination, in hiring, pay, promotion, assignment, discipline or dismissal, on any protected characteristic.
- Harassment, including sexual harassment and hostile work environment claims.
- Failure to hire or promote, which reaches applicants who were never employees at all. This is the category most often missed when a business assumes its exposure is limited to its current staff.
- Retaliation for making a complaint or participating in an investigation, which is frequently pleaded alongside the underlying claim and sometimes survives it.
The federal thresholds, and why being under them is not the same as being safe. The Equal Employment Opportunity Commission enforces Title VII of the Civil Rights Act, the Age Discrimination in Employment Act, the Equal Pay Act, titles I and V of the Americans with Disabilities Act, and title II of the Genetic Information Nondiscrimination Act. On coverage it states: "The laws cover all private employers, state and local government employers, and educational institutions that employ 15 or more individuals, except for ADEA which covers employers with 20 or more employees."
Two things follow. A business with 15 to 19 employees is inside most of those statutes and outside the age discrimination one, which is a distinction worth knowing rather than a trivium. And a business below 15 employees is not therefore unexposed: state and local fair-employment statutes have their own coverage rules, and a former employee can bring claims that do not depend on a discrimination statute at all, including breach of an employment contract, defamation, or a wrongful-discharge claim under whatever a state's own law permits. Whether any of those reaches a particular business is a question about its own state and its own contracts.
How these policies are structured, and the one mechanic that changes the answer. These policies are commonly written on a claims-made basis, so the policy that responds is the one in force when the claim is reported rather than the one in force when the conduct occurred. Whether a particular policy is claims-made or occurrence-based is therefore the first thing to establish about it. The consequences of a claims-made structure, and the two features that manage them, are the same as for any claims-made policy and are set out on the professional liability page: a retroactive date determines how far back covered conduct may reach, and an extended reporting period determines how long after the policy ends a claim may still be reported.
What matters here is why the timing bites harder on employment claims than on most others, and the answer comes from the statutory process rather than from market observation. An employee has 180 days from the alleged discrimination to file a charge with the Equal Employment Opportunity Commission, extended to 300 days "if the employer is also covered by a state or local employment discrimination law", and the charge is investigated before any lawsuit follows. A gap of a year or more between the employment decision and the claim is therefore built into the process rather than unusual. A business that changes insurers, or closes, inside that gap can find that neither policy responds. So the two dates worth checking on an EPLI policy are the retroactive date and what extended reporting period is available, and the question to ask is whether the retroactive date reaches back to before the employment decisions the business has already made.
Defense within limits, and why it dominates the economics of this coverage. Whether the insurer's defense costs are paid in addition to the limit of liability or come out of it is a policy term rather than a standard, and it is more consequential on employment claims than almost anywhere else. The reason is the shape of the claims: most are resolved by settlement or withdrawal rather than a finding of liability, so the money the policy actually spends is legal fees. On a policy where defense erodes the limit, a contested claim can consume a substantial share of the coverage before any settlement is reached, and a second claim in the same policy period arrives against a reduced limit.
Where the coverage stops, and workers' compensation is the boundary most often confused with it. NAIC lists among the things general liability does not cover: "Employee claims for work-related injury or loss. Such losses typically are covered by workers' compensation insurance." That is a different policy again, responding to injury and illness on a no-fault basis. The two do not overlap and neither substitutes for the other: an employee who is hurt goes to workers' compensation, and an employee who says they were fired for reporting the hazard goes to employment practices liability.
NAIC also notes that "business owners, independent contractors, domestic employees in private homes, farm workers and unpaid volunteers typically are exempt from workers' compensation eligibility", which is a reminder that worker classification affects which policy is even in play. A business that treats people as contractors and is found to have misclassified them has a problem in both directions at once.
What drives the price. NAIC gives rating factors rather than prices, stating that the cost "depends on specific factors such as number employees and whether the company has been sued in the past." Headcount and claims history are the two the business cannot argue with. What it can change is the documentation: written policies, a complaint procedure someone actually administers, documented performance management, and consistent records of hiring and termination decisions. Those matter twice over, because they reduce the likelihood of a claim and they are what a defense is built from.